There is no better advert for a company than long-lasting relationships with satisfied customers. That’s our goal and our customer care reflects this. From initial advice and guidance in the early design of systems, through order processing on to delivery, you can depend on 123Security to be there with outstanding service.
Get one-on-one expert help
123Security stands by every product we carry and sell. If it doesn’t perform the way it was intended to, a technical advisor will work with you to resolve the issue. 123 Security does not provide system design or technical support services for Security (Access Control and Intrusion Detection) products. Manufacturer technical support is reserved for dealers and installers only.
Our in-house, New York-based Technical Services Group (TSG) is available to serve you Monday - Friday, 9:00 AM - 6:00 PM ET. Call 866-440-2288 and ask for tech support (have your order number handy for quick access). You can speak directly with one of our professional security experts who can guide you through your issue, every step of the way.
Remote Technical Support
When you call, you will get:
- Experienced Technicians
- Priority Attention for Urgent Needs
- 100% Customer Satisfied Calls